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Just hit em with the old "CEE 7/7 on one end and ~~C14~~ C13 on the other end please". If their eyes glaze over, do the Ron Swanson and get the right one yourself.
I was at a computer hardware store once (back when those existed) and asked for something specific. The kid working there insisted they don't exist. I told him that I'm confident they do exist because I own one. He went on rambling about how smart and knowledgeable he was, and how he's certain they don't exist. While he was talking I noticed there was one sitting on the shelf right behind him. I grabbed it and said "well, for not existing you guys certainly have a good supply of them!". Then I told his boss that his employees should not tell customers that things don't exist, just because they've never heard of them. What kind of idiot does that?
CEE 7/7 to C13
C13 is the plug/connector. C14 is the receptacle/appliance inlet.
Ah yes, totally correct.