Chat is non-existent in World of Warcraft anymore. You can get banned or muted for basically anything now because people have a right click report button and often abuse it for no reason. I was completely banned from the game for an entire week for this exact same username that I have here, someone reported me and said my name was inappropriate. I've had it for 15 years, and was randomly deemed to be not allowed anymore, so banned. Also had guild members that I was very close with through discord banned for a week for simply making a joke or saying the word fuck.