925
The dark arts
(lemmy.world)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 14 Sep 2024
925 points (98.3% liked)
People Twitter
5274 readers
2299 users here now
People tweeting stuff. We allow tweets from anyone.
RULES:
- Mark NSFW content.
- No doxxing people.
- Must be a tweet or similar
- No bullying or international politcs
- Be excellent to each other.
founded 1 year ago
MODERATORS
This is the problem.
I needed a car battery the other day and just wanted to know if it was in stock because it's a little uncommon. I went online, it said they did, went to the store, they didn't, told me to call and verify because online updates overnight.
I called 4 different stores, nobody answered the first 3, 4th one rang forever, then an auto answering thing kept me for 5 minutes and when no option helped me it said "try again later, goodbye."
Usually with automated systems hitting whatever option gets you to a human no matter how wrong it is will get you to the right place eventually
Some do some don't. I love to play the mash buttons and hope for a real person game but more often lately it just ignores you or says that isn't an input and keeps you locked in the automated, cause their just isn't a person on the other side being paid to actually pick up a phone.