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Customer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/return (lemmy.ml)
submitted 2 months ago* (last edited 2 months ago) by UltraGiGaGigantic@lemmy.ml to c/shitposting@lemmy.ml
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[-] Etterra@lemmy.world 4 points 2 months ago

I can see their logic. It's bullshit though, and not doing them any favors, but it's not likely hurting them either.

this post was submitted on 24 Sep 2024
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