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Cineplex fined $38.9M over $1.50 online booking fee
(www.cbc.ca)
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I found a bug in their booking system recently where it didn't handle paypal transactions properly. After 20min of poking at it the entire theater was rendered un-bookable as a dozen failed transactions took an hour to time out.
It would be a shame if that were to happen to someone on opening night of a big movie.