Worked with them one year. They are seriously understaffed, I'm guessing from underfunding. They try to guilt trip you to collect fruits from your trees when they are perfectly ripe and deliver to nearest collection center. If you're like most people and called them because you don't have time for either, they will try to find a volunteer who will show up at some random point in the future and collect a negligible amount of fruit from one tree. I really hope they are contributing as much to food redistribution as this article makes it seem, but I seriously doubt it. Great idea on paper, but doesn't really work as far as I can tell from very limited experience.