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Using inside info, iPhone thieves arrive at your house right after FedEx
(arstechnica.com)
This is a most excellent place for technology news and articles.
Well yeah, if it only gets stolen 1% of the time, and the cost of that service is more than the replacement cost when things get stolen, it makes sense to not require a signature. It's just like retail, they just factor in a certain amount of loss into the price of the items they sell.
Fair point, yeah. If it's a no-hassle process for the customer to report something as stolen and get a refund or another item shipped (even without proof - because I figure not everybody has surveillance cameras), sure.