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Insurance is failing hurricane survivors: ‘People thought they were covered’
(www.theguardian.com)
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this post was submitted on 12 Oct 2024
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Insurance companies have a conflict of interest inherent in their business model. They make money by taking your money up front and then paying you back as little as possible at a later date. Any way to weasel out of paying up, especially in a big event like a hurricane, is a huge money saver for them. And most people are desperate. Their house is gone. They aren't in a position where they can argue and sit on the phone for hours and work it out.
And then, even if they do pay out, they just jack up your rates to make it all back. That's if they don't just drop your coverage completely.
Also as soon as they pay you out they either jack up the rates to recover what you paid or drop you entirely as you’re no longer profitable. It’s such a massive conflict of interest
That's not entirely the case. Typically, there is a lag (of a few years) between the payment of premiums and the paying out of claims. Insurance companies invest the premiums in the meantime and profit off the interest/gains from these investments (called the "float"). Well-run (and well-invested) insurers can actually collect less in premiums than they pay out in claims and still be profitable.