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this post was submitted on 13 Oct 2024
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I'm pretty sure this story was blown out of proportion and exaggerated. These people were training and validating the automated systems not watching the cameras 24/7.
That's how AI is trained, manual intervention. It wasn't working as well as they hoped, but it wasn't humans watching cameras in real time.
https://www.theverge.com/2024/4/17/24133029/amazon-just-walk-out-cashierless-ai-india
It sounds like the best way to bootstrap a machine learning system. You generate the data the system will be seeing in production along with the proper labels. Then in a later stage you can start doing reinforcement learning.
The problem is the lying about it.
I honestly don't see an issue with it. These robots aren't for sale, there's no estimated sale date, nor are they likely in production in any meaningful sense. Yes, he gave a price range, but that's obviously aspirational and not confirmed seeing as there's no expected release date whatsoever.
From the video I watched, it seemed obvious the robots were limited to a handful of interactions, such as:
There certainly seemed to be some AI happening (i.e. detect which bag, let go of gift, etc), but it seemed like a very on-rails experience.
And I got that from watching it live, not looking at someone dissect what was going on. Having a handler there to push the robot into one of a handful of pre-programmed routines seems absolutely reasonable.