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this post was submitted on 19 Oct 2024
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This is obviously a good idea. I don’t want to complain or discourage it, but those 8 hours should include at least some customer-facing work. No fair hiding in the manager’s office or stockroom all day - which is not to suggest that working in the stockroom is easier. In many ways, it’s harder, but it does lack one crucial element of retail.
If they really want to “bridge the gap”, they need a firsthand understanding of the hell that is customer service.
I’m not opposed to the idea, but it’s just PR. Taking a day off of a cushy six-figure exec job to play retail worker for a day is nothing at all like actually working retail because you have no other choice
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