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this post was submitted on 29 Oct 2024
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My brother in Christ, Oracle isn't worth free.
They couldn't even successfully delete my account or stop billing me after they couldn't fix the simplest problem because they could never associate my support ID with my tenant account. I had to put a block on my credit card at the advice of a oracle support rep to stop getting charged.
Utter dogshit, but I don't know what I expected, doing any sort of business with Larry Ellison.
20 year seasoned admin here; Nevermind not being worth "free", I wouldn't use them if they literally paid me to.
My experience as well. Walking in to a network or server consult, and finding Oracle DB, there was immediately a caveat with the customer that I would have nothing to do with that shit or they'd see my backside. Since I knew I would be dealing with it somehow anyway, there was a fuck-you factor in any time quotes I gave them.
I wouldn't be involved in migrating it to new hardware, and if the consultants they hired to deal with it needed anything, I'd take my own sweet time to get back to them. Gawd, the Oracle consultants were the worst. But my utter hard and fast rule was that I would never, ever talk to Oracle Support.
I'm not saying I wouldn't join the contract negotiation meeting, but the amount they'd need to fork over would be substantial.