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submitted 3 weeks ago by Classy@sh.itjust.works to c/syncforlemmy@lemmy.world

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I've been using Sync for at least three years, and I've been a vocal advocate of the app, but I don't feel right paying for ad free anymore.

I am unable to transfer my paid account to my new phone and yet Google continues to take out my $2.13 every month. I understand everyone needs time away sometimes but I don't see how LJD feels right accepting people's money while providing ZERO support for months on end, and never bothering to at least appoint a maintainer in his absence.

I see issues piling up with this app and I'm forced to look at ads while LJD does whatever he wants and takes my money. I feel stupid that I've been paying this man for years to provide a good experience just to be taken for a ride like this.

I had bought the lifetime pro back in the Reddit days, I paid for pro subscription while using Lemmy, and at this point I'm just done. I hate writing this post because I've been a happy, continual premium user of this app for literally years, but there's only so much I can handle.

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[-] BakedCatboy@lemmy.ml 10 points 3 weeks ago

I also canceled my subscription because it's been months and half of the posts with comments still show no comments forcing me to open every post in Firefox just to read the comments. Seems like too many bugs that leave the app unusable are being ignored.

[-] EisFrei@lemmy.world 7 points 3 weeks ago

I fixed this problem by enabling all languages in the Lemmy instances website settings.

Otherwise the comments posted in other languages will get filtered.

[-] BakedCatboy@lemmy.ml 2 points 3 weeks ago* (last edited 3 weeks ago)

The thing is the missing comments are all in English, and they affect entire posts and not just certain commenters so it probably isn't related to the language setting for individual comments, otherwise only certain comments would be missing and not the whole thread. Plus I already have all languages enabled. As a test I also found one commenter from an empty thread and viewed other posts they commented on and both their comment and everyone else's showed up. If it was related to people marking their comments wrong I would expect it to affect their comments on other threads too.

I'm curious if the problematic posts are the same for others, for example this thread with 60+ comments is one that shows empty in sync but with the correct comment count: https://lemmy.ml/post/22091314

And this post too with ~20 comments, also all in English: https://lemmy.ml/post/22089346

I double checked and my account settings on the web UI have all languages selected, and sync even shows the correct count for comments, just doesn't display any of them.