Blizzard aren't worth going out of your way to defend with a review, but the game is fun enough that people playing it are probably doing just that - playing the game.

For my part, my friend group have played pretty regularly since OW1 released, and continue to do so. The game has its problems but they're no more egregious than the ones in games like Apex or PUBG, and certainly not bad enough to put it in the same league as all the hentai crypto mining asset-flips littering Steam these days.

I have played the game on and off since 2017 with the same group of people. We complain about issues but still overall like the game. I don't play the game on Steam so I have no reason to jump on there to defend the game in a review. I imagine lots of people who have played OW for years are in the same boat.