submitted 2 days ago by I_have_broken_it@lemm.ee to c/support@lemm.ee

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I've had a problem with my mobile device and i've lost access to my two-factor verification app. I have created this account to be able to consult because I don't know how I can proceed. Any help or advice? Who can I address? Thank you

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[-] Barrington@lemm.ee 1 points 1 day ago

Sorry to ask the obvious but, when you were setting up the authenticator app and applying it to your accounts, did you make a note of any of the recovery codes you were given incase you lost access to your authenticator?

[-] I_have_broken_it@lemm.ee 1 points 1 day ago

I just activated it (and disable) in this new one with my new device and does not put any recovery codes anywhere.

Other services accounts do put it (and I kept them) or have a way to reset the login

[-] Barrington@lemm.ee 1 points 1 day ago

What authenticator app are you using?

[-] I_have_broken_it@lemm.ee 1 points 1 day ago

Synology's (I have a nas of that company) is called Secure Signin

this post was submitted on 29 Apr 2025

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