This issue may be related to GenP, but it is more likely an in-app problem. Since we are not an extension of Adobe Support, we do not provide assistance for these types of issues, as such posts would overrun Lemmy and Revolt, shifting their focus away from GenP-related discussions.

As outlined in the GenP Guides and the GenP Setup, Troubleshooting, and Best Practices Guide, these issues fall outside our scope.

Premiere Pro & GenP

If you're using Premiere Pro, ensure that you have GenP v3.6.4 and have properly unpacked both Premiere Pro and After Effects before patching, as instructed in the GenP Guides. If done correctly, you should not experience issues with either app.

Error Code 87 Explained

• Installation Issue: Adobe’s support page lists Error 87 as “Another installer is already running,” meaning an active process is preventing installation.
• WinHTTP Error: “Failed to open WinHTTP Session. The parameter is incorrect (Error code 87)” suggests a secure connection issue, possibly due to misconfigured SSL/TLS settings or network protocols.

If both errors occur, Adobe apps may be struggling with installation conflicts and authentication errors.

Fixes for WinHTTP Errors (87, 12018)

1. Reset WinHTTP: Run netsh winhttp reset proxy in an Administrator Command Prompt.
2. Enable TLS 1.2/1.3: Navigate to Internet Options > Advanced and verify these settings.
3. Check Network & Proxy Settings: Disable VPNs/proxies and ensure Adobe servers are reachable.
4. Test Connection: Run Invoke-WebRequest -Uri https://adobe.com/ in PowerShell.
5. Update/Reinstall Adobe: Ensure Adobe apps are up to date or reinstall if needed.

If the issue persists, consider checking Adobe forums, the Adobe Community, or the app’s own Subreddits for known issues.

Log Files in Adobe Apps

While using Premiere Pro, other Adobe apps like Illustrator, After Effects, or Photoshop may generate log files in their respective project directories. If this issue occurs across multiple apps, it might be due to a recent update affecting log storage behaviour.

Adobe:

Additionally, Gudetama log files have been a known issue in Illustrator and possibly other apps. Users reported these logs being generated each time they open or save a file, particularly after updates.

GenP Fix:

Some users have worked around this issue by commenting out the "Good1" pattern/patch in the config.ini file and ensuring they ran WinTrust on the specific app to cover the modification. If you're unsure about doing this, and the log files aren't interfering with app performance, it's safe to simply ignore them and continue using the apps normally.

Adobe’s Suggested Fixes

• Adobe acknowledged and patched this issue in 2022, requiring users to update to v27.3.1.
• Otherwise, you can disable Automatic Proxy Detection:

1. Go to Control Panel > Internet Options > Connections > LAN Settings and uncheck “Automatically detect settings”.
2. Go to Windows Settings > Network & Internet > Proxy and turn off “Automatically detect settings”.

For more details, check out discussions on the Adobe Community here or here.

If all else fails, you can roll back to a previous version of the app. If the issue started after an update, reverting to the previous version may resolve it.

Final Thoughts:

While this problem can be GenP-related, it is more likely to be an in-app issue, often linked to recent updates or changes in configuration settings in Adobe software. If the log files are not causing performance issues or affecting your app's functionality, there’s no need to worry. For more specialized troubleshooting related to Adobe apps, referring to Adobe support, their forums, or the app’s Subreddits may provide more tailored solutions.

Adding Here For People Reading Later On:

What Are Gude Logs?

These logs are internal diagnostics generated by Adobe apps (like Illustrator, Premiere Pro, After Effects, etc.)

When they attempt to perform network-related tasks, such as license checks, telemetry, or secure connections.

The errors you’re seeing:

[CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type.

…are typically triggered when the app is blocked from reaching Adobe's servers (e.g., due to patching, firewall rules, or proxy settings).

Do They Affect Performance?

In most cases, no. These logs:

Don’t interfere with saving, exporting, rendering, or editing.

Don’t crash the app or cause instability.

Are not visible to clients or embedded in project files.

They're just background reports of failed network attempts, and unless you're relying on Adobe cloud features (like syncing, fonts, or team collaboration), they’re irrelevant.

When to Worry

You only need to investigate further if:

The app fails to launch or crashes unexpectedly.

You’re unable to save or export files.

You rely on Adobe cloud services and they’re not working.

Otherwise, you can safely ignore or delete the logs.

Final Note:

Because these apps are being used through non-genuine methods, it’s possible that both GenP and Adobe are contributing to the issue. In many cases, these logs and errors simply occur because Adobe can’t "call home" to verify licenses or sync cloud features. This doesn’t usually affect core functionality, but it can trigger background errors like the ones described above.

Same here, not sure what's going on. I'm also getting .prin files alongside them (which I think are for the new Media Intelligence thing, but still seem to clutter up the project folder more). If they're normal and needed files, I'm not sure if we could move/organise them to a different folder instead. If not now, hopefully one day 🤞