You're being downvoted, but you're right.
People want something simple. Something that just runs the basics and automatically backs up online and invisibly.
The vast majority of people don't need to have the choice of 17 different browsers, or 43 office suites, and they certainly don't need the terminal or Powershell, or anything else. They just need a browser and a way to maybe write a letter and view photos. Maybe a way for the kids to do their homework. If their laptop spontaneously combusts, they want to be able to sign into a new one and have everything put back as it was automatically.
ChromeOS is perfect for them, apart from being a Google product. It's something we tend to miss because we're technically minded, but most people don't care about computers, and don't want what we want. They want an appliance. If someone created that system with privacy built in, it could be great :)