Is this a surprise though?
How am I supposed to feel about my coworker who has a broken headset and I only hear about 75% of what he says, (because it cuts out), and that his absolutely terrible microphone has me listening to him heavy breathing.
He could put in a free ticket to get a free headset, or just make everyone's life more difficult every single time they interact with him.
Or about my "wfh" coworker that is always 100% of the time in a car, or a loud af coffee shop so I have to repeat myself many times during, and after the meeting because they weren't paying attention.
The "glitches" if they are constant are a priorities issue not a freak occurrence.