36
submitted 10 months ago by Nurgle@lemmy.world to c/samsung@lemmy.world

Turning off this TV really just brings up a black screen. I can for the life of me how to actually turn it off off. It’s mounted so hard to access the power.

QN50Q60CA

all 15 comments
sorted by: hot top controversial new old
[-] jabathekek@sopuli.xyz 13 points 10 months ago

Maybe it's defective. I would suggest returning it.

[-] ricdeh@lemmy.world 12 points 10 months ago

Hmm this doesn't look right at all, maybe it's defective?

[-] Rand0mA@lemmy.world 9 points 10 months ago

Send it back

[-] Arghblarg@lemmy.ca 6 points 10 months ago
[-] y0din@lemmy.world 6 points 10 months ago

try holding the off button on the remote for x-number of seconds, that works for mine, so perhaps it works for yours as well? mine is also Samsung but different model.

[-] TheAmishMan@lemmy.world 6 points 10 months ago

Is there a physical power button on the tv?

[-] Nurgle@lemmy.world 1 points 10 months ago

Yup it does the same thing.

[-] Foofighter@discuss.tchncs.de 2 points 10 months ago

Try the circuit breaker

[-] aeternum@kbin.social 5 points 10 months ago

As others have said it seems to be defective. I would suggest getting it repaired if it's under warranty.

[-] rhythmisaprancer@kbin.social 2 points 10 months ago

Just a guess - is there a settings menu somewhere? Idk what to tell you to look for but it might be in there. Good luck!

[-] I_Miss_Daniel@kbin.social 1 points 10 months ago

I have a Toshiba TV that glows dimly when off. Not as obvious as this set, but it can just make it out at night.

[-] Nurgle@lemmy.world 1 points 10 months ago

Thanks for all the replies! Followed up with a repair person and it is in fact defective.

[-] Pons_Aelius@kbin.social 1 points 10 months ago

If you can't turn off the power, I doubt you can as they sit in stand-by mode when Off.

Otherwise the remote would not work to turn it on.

[-] takeda@lemmy.world 34 points 10 months ago

Op's problem is that the backlight is on. I don't know new Samsung TVs, but that is extremely surprising if it can't be turned off.

this post was submitted on 26 Oct 2023
36 points (97.4% liked)

Samsung

1198 readers
4 users here now

The unofficial Samsung Lemmy Community.

Rules

  1. No advertising.
  2. Be kind.
  3. Be patient.
  4. No porn.
  5. Must be Samsung related.

founded 1 year ago
MODERATORS