Say Jane passes Bob, travels some distance away, then turns around and comes back. For both her outward trip and return trip, her experience and Bob’s experience are symmetric—but when Jane accelerates (by turning around), she changes reference frames. In her new reference frame, the point in Bob’s history Jane sees as simultaneous with her own changes—and the farther apart they are, the greater the time shift will be. This time shift will persist for Jane’s return journey, since she’s no longer changing reference frames.
Bob, on the other hand, never perceives a comparable shift in Jane’s history, since he never changes reference frames.
To illustrate the frame shift, let’s say Jane is four light-years away and moving at a relative speed that gives a Lorentz factor of two. So just before turning around, she sees a red-shifted signal from Bob in which he’s moving at half speed. She knows the signal took four years to reach her, so she’s looking at Bob from two years in his past.
Immediately after turning around, she sees the same signal from Bob but now he’s blue-shifted, moving at double speed. Knowing the signal took four years to reach her, she now interprets the same signal from Bob as being eight years in his past—so the point in Bob’s history she considers simultaneous with her own just shifted by six years.
Or here’s a simpler way of looking at the asymmetry: Both Bob and Jane see the other’s signal go through a red-shifted phase and a blue-shifted phase. Jane experiences the two phases as being equal in duration; but because the light from Jane’s turnaround takes four years to reach him, Bob experiences the red-shifted phase being longer that the blue-shifted phase.