Has RapidKL's public game become complete shit again? (self.transport)

submitted 2 years ago by Naomikho to c/transport

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Previously not long after Anthony Loke become the transport minister, rapidKL always gave an explanation whenever an issue happens, and they'll always address the issue in a PR statement. But nowadays they just mention they'll investigate the issue and never come up with an explanation. Was all that PR game last time just for show?

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[-] munkkey 2 points 2 years ago

Rapid KL seems to be more transparent about bus disruptions due to road closures etc. But like the recent (21-23 July) Putrajaya Line issues, they do inform the public and fix them, although they didn't address the "why". Maybe they keep the post-mortem details internally to avoid lowering the public's trust on KV rail services.

[-] Naomikho 2 points 2 years ago

Hmm... that makes sense. Now I think of it, I do kind of remember someone(could be Anthony Loke himself) mentioning to rakyat to expect issues for a couple more months, but then when rapid KL refuses to explain the whys it's starting to look like they are trying to hide things. They handled the Masjid Jamek-Bandaraya rail issue really well, although I guess that was caused by an external factor so it clearly wasn't their fault.

this post was submitted on 28 Jul 2023

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