So maintenance of the building was good previously, then the new owners started playing games ...

"Before March 2023, I really didn't have any issues with the building," said Cowen.

"Then the building was sold. Suddenly, the lights were off in the hallway, we were losing heat, laundry was breaking down. No one would pick up the phone if I had any maintenance issues and things just kept getting worse and worse."

Complaints about the building have surged since the property was sold.

The city received only one request for service at the building between 2017 and January 2023, but it received 61 between March 1 and Dec. 31, 2023, spokesperson Asiia Danylova said in an email.

And now the new owners blame residents for the problems. Assholes.

Cody Bell, who represents the building's property manager, said the rise in complaints to the city, which had to do with the boiler, a broken basement window, ceiling repairs and a leak in the laundry room, among others, can be attributed to the "orchestrated actions" of "some tenants" against the new management.

There should be some kind of regulated course/authority that proves if a person/company is capable of being a landlord. Some landlords should exist (maybe not as many as right now) but it seems ridiculous anyone can step into the role with no training or certification required.

This is the best summary I could come up with:

Justin Cowen has been shivering inside his apartment for almost three weeks, boiling water to wash dishes and heading to the gym when he needs a shower.

Cowen and two other tenants told CBC Toronto the lack of heat is just the latest problem plaguing their quality of life since the new owner purchased the building.

A TSSA inspector visited the building's mechanical room on Dec. 19 and identified several "code non-compliances," spokesperson Alexandra Campbell confirmed in an email to CBC Toronto.

CBC Toronto obtained a copy of the Enbridge document outlining more than 20 safety issues identified on Dec. 19, including an open vent that could cause a carbon monoxide spill.

Bell said the property manager was planning to replace the boilers in summer 2024, but since the gas was shut off, its staff has worked over the holidays to contact more than a dozen technicians.

City of Toronto bylaws require landlords to provide a minimum air temperature of 21 C from Sept. 15 to June 1 and to maintain the supply of vital services, including hot and cold water.

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