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PSA for reporting best practices (lemmy.cafe)

submitted 6 months ago* (last edited 6 months ago) by spujb@lemmy.cafe to c/fediverse@lemmy.world

49 comments fedilink hide all child comments

Created using feedback from https://lemmy.cafe/post/4823550. Maybe this can be useful.

Transcript: See something off? Do your part to keep the Lemmy community safe:

R - Read the rules of the community.
E - Explain your report, including rule # when possible.
P - Provide context the mods should know.
O - Opt-out, disengage, downvote or block. Don't add to the drama.
R - Reach out or report right away. *For extremely time-sensitive content (CSAM, gore) DM an admin via Matrix: Instance homepage > Sidebar > click admin's @username > Send Secure Message
T - Trust your instincts. If in doubt, report it.

top 49 comments

sorted by: hot top controversial new old

[-] magnetosphere@fedia.io 36 points 6 months ago

I’m not sure “downvote” should be included in Opt-out. Some instances allow a poster to see exactly who downvoted them. If someone is saying something obnoxious or repulsive enough to consider reporting, there’s a good chance they’re doing it on purpose. I don’t need to be on their trolling shit list.

[-] spujb@lemmy.cafe 16 points 6 months ago

Some instances allow a poster to see exactly who downvoted them.

Source or example? 😧 This is new to me.

Encouraging downvotes was a suggestion from the mods, but I will take this into account.

[-] Max_P@lemmy.max-p.me 11 points 6 months ago

Kbin is an example. But just due to the nature of the protocol, it has to be stored somewhere but Lemmy also just lets admins view all the individual votes directly in the UI.

[-] spujb@lemmy.cafe 8 points 6 months ago

Thanks for the example.

Kbin users seeing who downvotes their posts is potentially an issue, but I don’t want to discourage downvoting bad or harmful content for just that reason. The end goal is that bad content gets removed and offending users acted on. So if a Kbin user is abusing the system to harrass or abuse, they should likewise reported and banned.

[-] magnetosphere@fedia.io 7 points 6 months ago* (last edited 6 months ago)

kbin is the first to come to mind.

Look at any post or comment that has downvotes. Click “more”, choose “activity”, then click “reduces”.

Edit: I replied before seeing that others already had. Whoops!

[-] spujb@lemmy.cafe 1 points 6 months ago

Ooh thanks for the step by step. I was able to identify the one kbin user who downvoted me over the past 24 hours. 😜

Yeah, given this I won’t recommend that kbin users downvote just anything since the platform doesn’t protect their privacy. Lemmy users should be good tho. Thanks! 😊

[-] can@sh.itjust.works 2 points 6 months ago

It's not so cut and dry with Lemmy either. Admins can still view it (though not as easily).

[-] qaz@lemmy.world 5 points 6 months ago

Instances can see who downvotes who. You can see all of that if you run your own instance that federates with the relevant instances.

[-] anas@lemmy.world 1 points 6 months ago

Piggybacking to add that you’re feeding trolls by downvoting them.

[-] catloaf@lemm.ee 25 points 6 months ago

Combine the big letter and the word. No need for it twice.

I would also include directions on how exactly to message an admin on Matrix, like where you find their username(s).

[-] spujb@lemmy.cafe 7 points 6 months ago

change made!

[-] spujb@lemmy.cafe 5 points 6 months ago

✍️

[-] rockSlayer@lemmy.world 12 points 6 months ago* (last edited 6 months ago)

the 'O' in REPORT feels like a directive to block, rather than do what you feel you need to avoid being brought into the issue. I'm sure if I put a few minutes into it I could come up with a recommendation on how to change it, but I'm emotionally exhausted today.

[-] spujb@lemmy.cafe 6 points 6 months ago

honestly might just change the and to or

should fix it 👍 ty

[-] threelonmusketeers@sh.itjust.works 4 points 6 months ago

I also have some concerns over the recommmendation to block, which I voiced in the original thread. If I block a problematic user, I can no longer help by reporting their posts in the future.

[-] spujb@lemmy.cafe 1 points 6 months ago

I think the key is to take whatever space is necessary not to make the problem worse for mods. None of those verbs are requirements but rather suggestions to improve the quality of your report.

I welcome any changes to the language to make that more clear though for sure. 👍

[-] eating3645@lemmy.world 10 points 6 months ago

Reported, rule 5

[-] ikidd@lemmy.world 7 points 6 months ago

Gore is extremely time sensitive?

I wonder what internet I've been using for the last 30 years.

[-] desktop_user@lemmy.blahaj.zone 2 points 6 months ago

Gore is good, IDK what this post is on about

[-] HeyThisIsntTheYMCA@lemmy.world 2 points 6 months ago

[-] spujb@lemmy.cafe 1 points 6 months ago

i don’t know dawg im just presenting the info the mods gave me 😭

[-] ManinJustStartHere@lemmy.world 5 points 6 months ago

Can i report without evidence?

[-] catloaf@lemm.ee 11 points 6 months ago

No. Unlike reddit, when you send a report, it shows who reported it.

This has the advantage of the mod being able to respond to the reporter to ask clarification or provide explanation, but it also allows malicious mod action.

I suppose you could create another account if you need to report something without using this name.

[-] spujb@lemmy.cafe 5 points 6 months ago

I have also seen temp bans put in for users abusing the report feature to win arguments

[-] Cryophilia@lemmy.world -1 points 6 months ago

Not nearly as often as the abusers successfully use it lol

Most mods are a "permaban first so I don't have to deal with it" type

[-] spujb@lemmy.cafe 0 points 6 months ago

Looks up ur modlog.

Repeated warning comment removals before finally being banned for repeated violations

Pardon me for not feeling much sympathy friend.

[-] Cryophilia@lemmy.world -1 points 6 months ago

For claiming to hate bootlickers lemmy sure does enjoy when opposing voices are silenced.

And yes, if it's against the rules to talk about the color orange, then repeated warnings/comment removals for mentioning the color orange before finally banning me for mentioning the color orange is still silencing. Just more protracted. I'm not gonna start pretending there's no such thing as orange.

[-] Chozo@fedia.io 3 points 6 months ago

That seems like a pretty big oversight on the Lemmy development side of things. There should, at the very least, be an option to submit a report either anonymously or to have it tied to your account. A disclaimer could be included that anonymous reports cannot be responded to in case that is a concern for users.

[-] spujb@lemmy.cafe 11 points 6 months ago

It’s probably not so much an oversight as a natural consequence of the open nature of Lemmy. Same reason DMs on here are not technically private. Even if you implemented an anonymous report feature, instance admins could probably identify the user easily.

[-] ManinJustStartHere@lemmy.world 2 points 6 months ago

I think itwill make a user abusive the report feature unless the report system can automatically determine if comment or post break the rules

[-] ManinJustStartHere@lemmy.world 2 points 6 months ago* (last edited 6 months ago)

Thank you, I don't think i need another account if i report something that breaking the rules.

[-] recursive_recursion@programming.dev 7 points 6 months ago* (last edited 6 months ago)

as one of the instance mod/admin's I'd say that evidence would help expedite the report process but it's totally optional

depending on what the thing being reported is sometimes evidence isn't needed

for anything that's blatantly negative/unpleasant, evidence isn't typically needed when reporting a post/comment
for anything else that someone might find subtly "off", 2 pieces of evidence could help us figure out what's wrong
- as a systems analyst having as much information to determine what happened and how things got to this way can help others and myself determine what the best way forward could be
- for example some users might just need a warning/clarification based on my own interactions

[-] Anticorp@lemmy.world 4 points 6 months ago

I've reported so many posts in the meme community that I either need to completely block it, or get assigned to the moderation team. It is constantly overrun with political propaganda that doesn't even slightly resemble a meme.

[-] sabreW4K3@lazysoci.al -5 points 6 months ago

I like it all except the downvote bit. I don't like downvotes being weaponised moreso than what they already are.

[-] spujb@lemmy.cafe 11 points 6 months ago

I would push back and say that if something is already so bad it’s worth reporting, it’s not weaponization to also simply downvote.

Unless you were already weaponizing the report feature which is pretty much not a good thing lol.

[-] sabreW4K3@lazysoci.al 0 points 6 months ago* (last edited 6 months ago)

Let me rephrase. What I feel is that downvoting should be used for legitimate content interaction. i.e. That doesn't fit this community, that's not a good post. Not, I don't like this opinion. I'm saying it should be saved for legitimate communing.

[-] spujb@lemmy.cafe 2 points 6 months ago

Yeah I agree, I think that you might be just applying your correct opinion to the wrong conversation 👍

[+] TubularTittyFrog@lemmy.world -19 points 6 months ago* (last edited 6 months ago)

So are internet comments are terrorism now?

Sad to see how quick lemmy is becoming reddit. I've already had lots of DMs from hateful angry folks with rage problems who take words on their web browser way too seriously.

and the dumbos who go around downvoting all your comments because of one they didn't like.

[-] can@sh.itjust.works 11 points 6 months ago

Lemmy is not a monolith. Sign up somewhere else or make your own communities.

But you jumping to "comments are terrorism now" leads me to believe your experiences may not be so one sided.

[-] TubularTittyFrog@lemmy.world -1 points 6 months ago

my experience is that people are idiots. no matter where you go irl or on the internet. and will willfully be offended at the slightest disagreement or hint that they wont' get their way.

'just go somewhere else!' - this is the same thinking that is the usa housing and immigration crisis. head in the sand nonsense, blaming other people, and then jerk yourself off about what a saint and divine patron of lemmy you are.