The people who thought they could made a bot that could take orders from drive thru have never worked at a McDonald’s.
"Hello, can I take your order?"
*indecipherable mumbling interspersed with crackling feedback over the sounds of a customer screaming at you from the other side of the counter.* "Uhm, excuse me, Hello??? Are you lazy fucks even listening‽"
It’s why touchscreen ordering works, but verbal.. may as well have a person do it.
Maybe the real thing is that drive thru is kind of fucking stupid and a waste of space.
It's like people who want help shopping at the grocery store. A robot is basically useless. My average interaction:
"Do you have this thing?"
Is it a food thing or a non food thing?
"It's a bin, for food"
Okay, you want a big bin or a little one, disposable or resuable? Made of glass or plastic? Aisle 2.
"It's food, I can't eat plastics or glass." Okay... You want beans maybe?
"Yes yes beans that's what I said"
Okay aisle 5, right hand side halfway down.
Customers frequently don't know what they want, or even how to say it. So I spent 5 minutes looking for a Greek spice ziitar when they were looking for an arabic/north Africa spice Zaatar that is in the world food section.
Imagine a robot trying to decipher this, especially when many people have accents as well, or they just show you a picture of a thing. I can work it out, it takes a little to time. The robot would also be useless because our store carries like millions of things and has at one point carries most things but it's a luck of the draw if we currently carry something. So ask a robot, do you carry tahini sauce? Yes we do, we currently have 0 at negative 1 dollar located in section not found. Because that's all the computer is going to say for like 90% of the tahini stuff we carry since we've switched brands a dozen times and they all are still stores there even though we haven't carried many for over a decade.
In another video, a TikTok user said she ordered one large cup sweet iced tea, but the AI-powered technology added nine cups of iced sweet tea instead.
Hey... it just wanted to make sure everybody was staying hydrated.
At the cost of receiving diabetes
proceeds to just hand you a 8oz bottle of water and a 5 lb bag of sugar
Thank you, McAI™
This technology is proven to have some of the most comprehensive capabilities in the industry, fast and accurate in some of the most demanding conditions
Only rivaled by Keith, 17, balancing a dab rig on one hand and flipping burgers with the other while taking the order with his headset
technology
On the road to fully automated luxury gay space communism.
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