23
Got it,
Username: eauditor
Password: I emailed you
Weird. It's just showing up as ******** for me
hunter2 for me
Oh Internet. You never change.
You work with Yoda?
The skill of removing as much ambiguity as possible is valuable. This includes ambiguity derived from loopy brain. Prepare to still be amazed by wild interpretations, but minimize what you can. One tip is to reduce message complexity and clearly separate concepts (in this case, the greeting and the actual instructions).
I get that, and I've had a reminder of an old failing at explicit communication to end users on my desk for 5+ years to help keep me grounded, but come on... In what interpretation other than Yoda giving instructions would an English as their first language user think 'hey hey!' was the username I was providing? It's out of frame, but the previous three sets of IMs I've sent this user started with hey hey! hey hey! and hello hello! so it's not like this was even a one off weird greeting for them (I should probably mix it up a bit more but what can you do)
That's another useful tip: never underestimate user stupidity.
The fuck, you emailed a password oO
An auditor with this level of scrutiny and attention to detail? Say it ain't so.
Sadly this was an internal coworker who requested the auditor’s access…
Every day, I grow more convinced that the average person should never be anywhere near a computer.
I am in the middle of a CRM migration and I feel like I'm having the "emails are IN the computer?!?!" conversation every hour
Ah yes, email, the most secure channel possible
Super fair, but it’s at least across two channels for a 3 day login with very limited permissions, not something I’m worried about in this situation.
this post was submitted on 07 Sep 2023
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