123
submitted 2 months ago by alex@jlai.lu to c/technology@lemmy.world
top 11 comments
sorted by: hot top controversial new old
[-] linearchaos@lemmy.world 58 points 2 months ago

I'm going to throw my hat in the ring on guesses.

Somebody was debugging a hard to find problem in the Amazon video client. In an attempt to try to figure out what was causing it they had it print out a message using the subtitle system. They had been looking at it for many hours, not able to correlate a certain piece of media that trigger the error so the humorous chose I hate you as the flight to let them know it just happened.

And somehow that piece of Dev code made it to production.

[-] Mercuri@lemmy.world 7 points 2 months ago

Nah, seems to be an episode of The Boys with a mute character who uses sign language. So she signs i"I hate you" in a scene and it gets subtitled. But it doesn't use the normal CC code as it's a special case. And the code is buggy so it's really easy for the subtitle to not clear off the screen and since it isn't the normal subtitle/CC system it can't be controlled that way. Fun times!

[-] MonkderVierte@lemmy.ml 16 points 2 months ago

So basically something in the sub in Amazons "the boys" triggering a bug in Samsungs sub engine?

[-] massive_bereavement@fedia.io 15 points 2 months ago

I wouldn't worry unless it tells you to feed it a cat.

[-] fjordbasa@lemmy.world 8 points 2 months ago

I have to return some videotapes

[-] ikidd@lemmy.world 2 points 2 months ago

Feed me, Seymour.

[-] conciselyverbose@sh.itjust.works 4 points 2 months ago* (last edited 2 months ago)

~~Even if it is triggered by Amazon, surely it's more "Samsung's problem" and they're the ones you should be reaching out to?~~

~~A TV show on one platform should be completely and unconditionally incapable of affecting any other content.~~

I misread the bit of the article where it's only appearing on prime.

[-] lemmyng@lemmy.ca 9 points 2 months ago

The article's author mentioned that the problem is not limited to Samsung TVs - someone reported the issue on their phone.

The article does not mention a root cause, but I have a theory that it's likely a malformed subtitle track. I tend to watch with subtitles on so I run into related issues every once in a while. Most of the time it's one of two things:

  • The subtitles are misaligned (eg wrong offset, addressed by adding a positive or negative delay to the track)
  • Bad formatting on the timing information.

The latter can have multiple effects depending on what format the subs are in, but most of the time it's a missing end time, meaning that the subtitle stays on. However, some formats also have cues as to who the speaker is, and that comes with a start and end tag like in HTML. I suspect that in this case the end tag is either missing or misaligned in the syntax tree, causing this one line of dialogue to be displayed over and over when the player reaches other lines matching the cue for it, but that don't get shown because the user has turned subtitles off.

As to why this is bleeding into other shows: I suspect it's an issue with how the software clients are caching the subtitle files. This would also explain why going back into the episode that caused this fixes things, because it would reset the cached file. Which in turn brings me back to pointing the finger at Amazon, not Samsung, because Samsung would just be loading Amazon's software client to play the video and subtitles.

[-] Krzd@lemmy.world 3 points 2 months ago* (last edited 2 months ago)

It is only appearing on prime content tho?

[-] conciselyverbose@sh.itjust.works 4 points 2 months ago

I misread that.

Yeah. Not Samsung.

[-] gedaliyah@lemmy.world 3 points 2 months ago

Have we tried turning the universe off and on again?

this post was submitted on 01 Sep 2024
123 points (97.7% liked)

Technology

59583 readers
3440 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS