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(lemmy.world)
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this post was submitted on 17 Aug 2023
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It doesn't matter. It literally doesn't matter.
The problem is THAT it left LMG to anywhere except the manufacturer, NOT how it left. The problem is it left the company at all to the wrong place.
And then offered to pay for the BOM of the device acting as though that completely makes up for the mistake, ignoring the potential harm to Billets intellectual property.
Then their apology is all butt hurt that they THOUGHT they'd offered to pay for it, but only sent the email internally, not realizing their mistake until called out again. Then whining that no one is giving them the benefit of the doubt when they've demonstrated lack of judgement throughout the whole ordeal.
Forgetting to put the actual recipient in the TO filed is such a weird mistake too. You got all the CCs, but ignored the TO?
I get that shit happens, but its not like it was a complex email they drafted several times and wanted to make sure it wasent sent by mistake. Its whole contents was "oops, our bad. Can you send us an invoice and well get this sorted out." Why did they not hit "reply all" like a sane person for something that mundane?
Its just so weird, and honestly is either made up, or points to odd workflows and more sloppy processes, even over on the buisness side.