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Every office needs one
(lemmy.world)
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this post was submitted on 21 Feb 2025
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I respond to most emails that clearly define a problem and clearly define what I must do.
If the email is missing one of those, I'll reach out via slack and ask.
If the email is missing both, I have a form reply asking them to create a ticket.
What i'd give for people to make well defined jira tickets on their own.