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Lots of interesting comments! I really enjoyed this thread. Two things I'd add:
I think "technology" should really be referred to as "a technology". For instance, judging Gen Z against a technology (like a photocopier) that predates their birth seems a bit unfair. As a Gen X, I don't think it was fair to be judged for growing up with calculators instead of slide-rulers. I love old tech, but I'm not kidding myself, it's old tech not the only tech.
Also shouldn't the organisation adapt instead? If new hires are more comfortable watching videos for training vs reading procedures, or taking photos of things with their phone instead of the photocopier, isn't that just fine. It's not my preference, but isn't it best for me to adapt rather than them.
It's not that I don't have generational pride. I like my generation, we were and are adaptable. I just can't imagine that the subsequent generations won't be as adaptable to things I can't even imagine yet.
To be fair, no one is good at photocopiers. Fuck those things.
Is photocopy really hardto work with? You just put in paper and press a button. Scanner on the other hand...
When they're working properly, yes.