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Why do we continue to treat Death as an exception?
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This may depend on jurisdiction. Joint accounts were not frozen in my case. A death certificate was only required to remove the deceased party from the accounts.
In my case I was able to present the death certificate to the providers and the accounts were quickly closed, with the appropriate billing and hardware returns. It was no more inconvenient than a normal return.
I was fortunate. The deceased planned ahead and did all of the things I haven't done: arranging a funeral and burial, keeping their will up to date, writing down their usernames/passwords, and making the appropriate joint bank accounts.
My experience was with established services in mature sectors: they have procedures for dealing with deceased customers' accounts. It was relatively convenient, even at a really shitty time.
Newer services don't have that institutional experience. They haven't existed long enough. But they're starting to: Facebook has the concept of deceased users. As time goes on, more "new" services will as well.