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submitted 1 day ago by yak@lemmy.sdf.org to c/opensource@lemmy.ml

The UK Post Office should at least have considered open source software for Horizon to enhance transparency, empower users, and avoid vendor lock-in, which could have prevented or mitigated the scandal’s impact. People like Richard Moorhead, Christopher Hodges, Alan Bates, and the long running Computer Weekly coverage all underscore the need for transparency and accountability, indirectly supporting open source principles, although direct advocacy is rare. For future systems, the Post Office and similar organizations should prioritize open source to prevent such injustices.

The establishment narrative often focuses on individual accountability rather than systemic issues like software design. But this overlooks how proprietary systems enabled the Post Office to deflect responsibility.

Open source software aligns with ethical principles of justice, autonomy, and resource stewardship, making it a compelling alternative for future public sector IT projects.

Thoughts?!

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[-] abeorch@friendica.ginestes.es 4 points 22 hours ago

@yak So this is an interesting thing. Obviously the functionality required by the #PostOffice is to a degree bespoke - but not considering ownership was a critial failure of the contracting process.

Interestingly I think that there is something that every #creditunion that outsources its #corebanking and other IT should consider - How locked into that offering they are and what happens if they want to change? #Opensource #banking solutions offer the ability to both switch vendors and also customise to their requirements realitively easily - I'm not sure how many use solutions based on #mifos or #fineract - I guess they are still fairly new.

[-] Blisterexe@lemmy.zip 6 points 20 hours ago

The fact they paid to have a custom system built and it's still proprietary and controlled by a vendor is crazy to me.

Also, hi friendica user!

[-] abeorch@friendica.ginestes.es 4 points 19 hours ago

@Blisterexe Well so many businesses do this because they believe that the vendor will somehow charge less if they can reuse that code... but if its highly customised thats unlikely . it just becomes a case of pushing the costs down the road.

Not many postal banking businesses in the world

[-] colournoun@beehaw.org 4 points 19 hours ago

The vendor will absolutely take that custom code and use it to extract maximum profit from a different customer. I’ve experienced it from both sides of the transaction. Open source at least allows the functionality to be “developed” only once.

this post was submitted on 25 Apr 2025
130 points (98.5% liked)

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