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"Reviews" but there's only one.
This is probably some employee who genuinely likes the U.I.
An actual company-sponsored campaign would NOT use names from actual employees.
Corporations drill it deep into your head that you do not positively promote your own products or negatively review competitor products without both making it clear that you (1) work for $Corp; and (2) are sharing your own, personal opinion.
Giving the benefit of the doubt to Plex, they suck at training employees about social media policies.
This isn't a general or global thing. I have yet to be told above in any place I've worked, and one place even asked people to write fake reviews on Trustpilot/job sites
Might be. It is definitely a thing, though.
When I used to work for a large American corporation that sold products to consumers, they took it extremely seriously and breaking it would result in disciplinary action. It probably had something to do with advertisement laws, but it also easily could have just been because it makes the company look very bad.
That sounds unethical, to say the least. Did they verify if you actually did it, or just "suggest" you do?
Oh I have no doubt about that - maybe there's a story behind their strictness. Maybe the companies I've worked for have not yet had an employee publicly embarrass the company to such an extent, that they felt the need to make this a mandatory part of employee onboarding.
There was no top-down verification, but I worked with a few Grade A suck-ups, who would proudly volunteer information on which accounts they used and which posts were theirs. I kept politely ignoring the repeated verbal requests until management moved on to their next big obsession.
Are we even sure it's the same person?
"Plex respects their employees autonomy" wow really??
Mobile app reviews are worthless anyway.