In todays episode of "Plex enshittifies" Plex employee breaks ToS.
Source: https://forums.plex.tv/t/fake-reviews-on-play-store-by-plex-staff/917736
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Dude just could have said something like,"Hey, I'm a developer of Plex and have really enjoyed my experience using it. Let me know if you'd like to see something added/fixed."
This would've been the best response. Leaving 5 star review on your company's product + signalling transparency and good communication with costumers? One stone two birds.