The problem is that average people don't know what significance to attach to the "negative transparency". Which is why this is necessary:

Hyde is calling for a renewed effort to teach the public about scientific norms, which would be done through science education and communication to eliminate the "naïve" view of science as infallible.

Which is a different way of saying that the society suffers from the value of "obedience to authority" and the bad habit of cognitive offloading (having others think for you). This is the source of a lot of problems...