These things don't seem to last very long, do they? (feddit.uk)

submitted 3 days ago by tetris11@feddit.uk to c/casualuk@feddit.uk

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I have three of these I've collected over the last 3 years, and none of them work anymore.

Is this the new USB-C future we were promised? With a single-point of failure for everything as the number of ports on laptop decreases year-on-year?

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[-] egrets@lemmy.world 2 points 2 days ago

UGreen are usually fairly reliable. They're not super high quality but they're not just a no-name generic product with a fake name; they should be similar to Anker in general.

It would be worth checking if your hub is still under their warranty.

[-] tetris11@feddit.uk 2 points 2 days ago

Email from UGreen

We would also like to solve the problem for you directly, but your order is an FBA order (Fulfillment By Amazon); according to Amazon's regulations, we as a seller have no right to process after-sales problems relating to FBA orders directly. We apologize for the inconvenience this has caused you and we ask for your understanding.

[-] egrets@lemmy.world 3 points 2 days ago

Frustrating! I never recommend Amazon - they dodge tax, underpay workers, throw away tons of goods, and their fulfillment centres mix up real and counterfeit goods. No one wins except their execs.

But since it's already done, have you tried raising it to Amazon?

[-] tetris11@feddit.uk 1 points 2 days ago

I know I know, but since Maplins has closed down and when I need electronics, I need them now rather than a few days later, Amazon pretty much wins on that front