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this post was submitted on 15 Aug 2025
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So further down the article it says that customers can bill air Canada for a change in airline companies, if this means the person has to foot the bill in the beginning I just don’t see this being viable for many people and they will just take the money. If I’m understanding that correctly, just like any corporation, they will string people along for months before the people will be reimbursed.
Yeah, this is definitely the catch. If you can afford to do it this way, document every interaction the whole way along. Take screenshots of the prices of all the tickets going to your destination when you're making your purchase,so they can't argue they should be able to pay you less. They will definitely try to weasel out of it and will absolutely string you along so you will need to advocate for yourself.
They hope that will scare you off.
From a practical standpoint, I think you just go to the airport and make them do it all. Or by phone, or whatever.