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this post was submitted on 03 Sep 2025
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No Stupid Questions
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No such thing. Ask away!
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There are times when apologies are more of a social lubricant or a way to signal you aren't angry or hostile. Quickly apologizing for not hearing your coworker and asking them what they need might speed things along and get them away from you faster. You don't need to feel any real sympathy for them. In this situation, an apology is more like a rote phrase said to ease into conversation and allow the other person a few seconds to move from "get their attention" mode back to "thing i need to say to them" mode.
For personal information, the purpose of an apology is just to slightly gentle the blow of not answering the question. Useful for maintaining a neutral relationship with coworkers. If the question is reasonable but you don't want to answer (how was your vacation? do you like a particular musician?), you might consider tacking on an apology. If the question is out of line or inappropriate in that environment (are you gay? do you have a good relationship with your parents? what's your body count? why won't you give me $100?) a lack of apology gives them less opportunity to press.
Anyway, that's where I'm at with it, but I'm not known for being socially adroit. A real apology is longer and comes with recognition of harm done, etc. You're so sorry you spilled that coffee on their lap. You'll watch where you're going from now on. Do they need a first aid kit or some towels? The kind of day to day apology for not hearing someone is just a brief acknowledgement of them as a human so you can both get on with things.