Hello nice people,
I've been using NiceHash app for some time 5-6 years ago. (It was a simple app for mining cryptocurrency and you get paid in bitcoin on their wallet, then you could transfer bitcoin to another wallet.) It was working fine until they got hacked (or fooled us) and lost all crypto. Luckily I didn't loose much like some guys did. I decided not to use the service anymore and I'm still receiving stupid e-mail newsletters. I tried to unsubscribe and It asks me for login, I know password, but don't have 2fa anymore. Also I don't have backup 16 words.
Now support told me that this is the only way and I feel ridiculous about taking selfie just to unsubscribe. Am I protected against this somehow? I live in Europe and I think Nicehash is located in neighbourhood.
And of course I never wanted to subscribe...and I don't think I ever verified account with a document.
What are my options other than just filtering that shitty domain as spam?
edit: typo
I can't speak for Europe, but a certified letter saying in no uncertain terms that you don't wish to be contacted again, sent to their legal department should carry the day.
If you have a lawyer friend, bonus points for saying all future correspondence must go through your legal representative, and no other methods (email, phone, sms) are welcome. I believe that notice carries legs in the US.
In europe I suspect the GDPR should let you get all your data, and account removed without jumping through their hoops.