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Can anyone in IT confirm?
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this post was submitted on 22 Nov 2025
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I never come up from my dungeon to talk to accounting. I send a precisely formatted, detailed, and concise email that they inevitably only read half of.
I'd rather have a paper trail anyway.
One of the first thing I learned in my IT internship is that you keep your receipts. That way management can't blame you for implementing their stupid requests.
Another legitimately great strategy is the Wally Deflector (hate that Dilbert's creator turned out to be an asshat). Force them to do some work. Anything really works, just something to slow down the firehose and enforce that it's a partnership working towards a solution. Usually the best way is to just ask for clarification and actual hard requirements.
So many things just shrivel up and die when the person asking for it realizes IT isn't going to just outsource their full responsibilities including domain specific knowledge or basic fucking thought for them just because it's going to become digital or automated.
I've got a customer right now who needs this lesson taught to them, but I lack the power to properly discipline them.
"Okay, and here are your action items..."
Silence for two weeks thereafter. :D
That's why I send "summary" emails, even if the brass tells me not to, for in person discussions
This. You do not want to be a scapegoat for some higher-ups ego trips
May I introduce you to my Lord and savior, the recap email.
"As per our conversation on , we discussed and had the following points/action items...."
I've only ever had one job where these emails were not appreciated (current job most send them by default), and man was it fun pissing off people outside of my command chain by documenting the shit they wanted off record.
I can’t tell you how many times some worthless dumbfuck of a client project manager tried to get me to agree to all sorts of shit that way and then complain to my manager when I would summarize our chat exactly like that.
I guess I was lucky that even though I was not well liked, the managers always defended me because I never did anything unreasonable. I can’t stand lack of accountability.