Bell is garbage. I moved provinces and they told me to take my equipment with me. Then I moved to Shaw so tried to cancel Bell. They said they'd cancel, and to send back equipment (which I did and took pictures of the whole boxing and shipping process because I figured they we idiots), but even after account closure every month I'd get a new bill. This went on for 6 months via Indian tech support (nothing against Indians, but they had no clout or care about it and just read from a script). Finally got to speak to a lady in Ontario and I explained the situation. She sent me an empty box, and I had to send the empty box back to close the return on their end. WTAF.

For their cell service we cancelled they owed us a cheque. It never showed, I logged a complaint and was told 3 weeks to mail a cheque. About 2-3 weeks go by so I call to chck progress, and tech says its 2-3 weeks so wait for it. 6 weeks go by still no cheque, call about it, they say 3 weeks. So I asked to talk to a manager. He actually looked into it, apparently if you call to check on your cheque that starts the run fund process all over again, and pulls the iin process payment out of the workflow. Like LOL who made this workflow?

So we no longer have any BELL products