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That sounds like something we can make an AI agent do, purely out of spite for the argument :p But yes. There is more than a "feedback loop" required.
However, I am conflicted at the idea that a human that does not self-reflect may not be considered "conscious". I see many a human in retail simply not meet this threshold you're laying out. And while it would be cathartic to discuss some customers as less human for their behavior, the act of dehumanizing another human is itself dehumanizing for the actor.
I mean self reflection in the base sense of how our minds operate, and I don't think the quality is unique to humans either. It's almost certain that many animals have a sufficient level of introspection as well. I'd view it more as a gradient rather than a binary switch.
But yeah, in general, I don't see any reason why a software system could not be self aware or conscious. As long as its able to express these types of patterns within it, then we should assume it would have a similar type of internal experience as well.