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submitted 1 year ago by jackpot@lemmy.ml to c/asklemmy@lemmy.ml

hi everyone, my audio interface is on (and thus drawing power) but it's not being detected by my computer as an input output device, thoughts?

p.s. it worked just fine with a usb a port and the usb c cable im using does transfer data

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[-] jackpot@lemmy.ml 2 points 1 year ago

update, just used a usb c to a adapter and tried a different port and it worked??!?! the port isnt damaged cause it draws power and it definitely is supposed to transfer data, any ideas?

[-] everett@lemmy.ml 1 points 1 year ago

Does anything show up in dmesg output when you plug it in the original way?

[-] jackpot@lemmy.ml 1 points 1 year ago

i'll check, what should show up

[-] everett@lemmy.ml 1 points 1 year ago* (last edited 1 year ago)

Basically, anything. The most basic step is seeing if your computer knows the device has been plugged in. If you see anything new in dmesg it means there's a data connection going on and you can read the output and diagnose from there. If you don't see anything after plugging, it's probably a hardware issue with the port.

[-] CAPSLOCKFTW@feddit.de 1 points 1 year ago

Is it now on a usb 2.0 port? Sometimes, some device "don't like" usb 3.X

[-] jackpot@lemmy.ml 1 points 1 year ago

usb c 3.2 gen 2 to a usb a 3.2 gen 1

this post was submitted on 16 Sep 2023
15 points (82.6% liked)

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