submitted 1 year ago by ruud@lemmy.world to c/lemmyworld@lemmy.world

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If you need support, best is to not DM me here or mention me in comments. I now have 300 notifications and probably no time to read them soon. Also I don’t do moderation so any moderation questions I have to forward to the moderation team.

where to get support

There’s the !support@lemmy.world community, and another option is to send mail to info@lemmy.world. Mail is converted to tickets which can be picked up by admins and moderators.

Thanks! Enjoy your day!

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[-] solrize@lemmy.world 2 points 1 year ago

Thanks for all this. Should we open tickets for general website issue reports, where we don’t need individualized help? There were a few threads for that in the past.

If you have a ticket system (assuming it isn’t Github Issues), why not open it so people can submit stuff directly?