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Google says it can’t fix Pixel Watches, please just buy a new one
(arstechnica.com)
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this post was submitted on 17 Sep 2023
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To be fair, telling customers to "just buy a new one" is standard Apple practice.
Apple literally invented that move. I can understand being frustrated with Google's track record for support, but if you are switching to Apple in hopes of them being more pro-consumer, I got some bad news for ya.
Apple support and provide software updates for iPhones for 7 years. There’s plenty to hate about Apple but they’ve pretty much got the longest support for devices in the mobile industry.
I’d love to know more vendors who support their devices for longer than 7 years.
They also purposely build their devices in such a way that they often can't be economically repaired, necessitating a repurchase. Check out Louis Rossman on YouTube, he owns a repair shop and rants about it all the time.
I’ve literally just got my phone back from a local phone repair shop (repairing my iPhone) and it’s Samsungs my repair person rants about (the Z and S models they mentioned in particular). They fixed my iPhone same day while I waited.
Looking at iFixit scores, that seems to track. Samsungs seem to get 2/10 to 4/10, Apple get 6/10s. Google Pixel 7 seems to get slated everywhere for taking the longest to repair.
Phones in general seem to be awful to repair but I do not see iPhones as any worse than the current trends of unrepairable flip phones or phones with flimsy components like the Pixel 7 rear camera glass.
Can you share the Pixel 7 repairability score from iFixit? I couldn't find one.
I did find a glowing review from Hugh Jeffreys, another respected repair channel in YouTube.
https://youtu.be/yIiRc97DOU8?si=SNEQ-0SMX9ksn2ak
They didn’t publish one for some reason but you can garner a strong idea but just looking at the difficulty scores and time each type of repair takes.
Fairphone
Didn’t they announce that they would support their phone for 6 years, not 7?
That was the old support standard. From this year onwards, new models will be supported for 8 years (5 year Android updates + 3 year security updates).
Damn… that is nice! I do hope they get their battery life and camera in better shape, then they will be a real good alternative to most other phones.