"We could just not click around in our CRM for a simple task but just do it directly. Look! Done! We can start with this right now and save tons of time!"
"Ohhh... aaah... Let's set up a meeting with IT, Process management and HR (for some reason) about that, so we can then establish a weekly call to discuss our options and tell each other what doesn't work while skipping anything that does work"
"We could just not click around in our CRM for a simple task but just do it directly. Look! Done! We can start with this right now and save tons of time!"
"Ohhh... aaah... Let's set up a meeting with IT, Process management and HR (for some reason) about that, so we can then establish a weekly call to discuss our options and tell each other what doesn't work while skipping anything that does work"