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Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
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this post was submitted on 25 Sep 2023
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Tech Support Memes
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Jesus. No one says it isn't bad or annoying. Just that it wasn't what they considered priority one
If their job involves writing stuff, then a broken keyboard is pretty high priority. If it was just that there's a weird visual glitch or something then I understand it not being urgent.
And spare keyboards can be found at many desks, or as low as $10 at some stores. Not really a help desk issue.
Get a new fucking keyboard, chump.
I thought it was kind of tech supports job to deal with tech issues. Telling employees to go out and buy their own keyboards is just lol