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'Absolutely it was racially motivated' says RBC bank client after police called to investigate transaction (ottawa.ctvnews.ca)
submitted 1 year ago by girlfreddy@sh.itjust.works to c/canada@lemmy.ca
28 comments fedilink hide all child comments

Barratou Barry, an RBC bank client of 15 years, says on Aug. 18, she went to her regular branch location on Bank Street to make a cash deposit in her account and to pick up her new credit card.

"The first transaction went well. I put money into my account, I gave them my debit card; everything was smooth. To pick up my credit card I needed identification," she says. "I did not have my driver's license handy with me at that time. I had my health card."

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[-] zaph@sh.itjust.works 1 points 1 year ago

The article is pretty clear. They took her documents, acted like nothing was wrong but they needed a signature on something else, and an hour later see sees them talking to police outside.

[-] Touching_Grass@lemmy.world 0 points 1 year ago

I get that. Is there any procedure for handing back official documents with errors like this?

[-] zaph@sh.itjust.works 1 points 1 year ago

I tried finding Canada's procedures on passports with typos but all I could find was how to get it fixed.

this post was submitted on 26 Sep 2023
93 points (97.9% liked)

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