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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] Ookami38@sh.itjust.works 13 points 1 year ago

I could justify it if even a fraction of a percent of the savings were actually passed on, or hell, even distributed to the few employees they still have. But no, it lines the fat cats pockets.

[-] Sharkwellington@lemmy.one 4 points 1 year ago

That's the worst part. It has gotten so miserable for both employees and customers and none of the profits made from these changes has gone back to those most affected by them.

this post was submitted on 14 Oct 2023

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