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A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

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[-] sanpo@sopuli.xyz 48 points 1 year ago

There's no reason an app should be more trustworthy than the email.
It's pretty standard for scummy companies to make the process as annoying as possible.

[-] echodot@feddit.uk 4 points 1 year ago

See cancelling gym membership.

this post was submitted on 23 Oct 2023
875 points (98.2% liked)

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