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Tech workers - what did your IT Security team do that made your life hell and had no practical benefit? (lemmy.world)

submitted 1 year ago by Krudler@lemmy.world to c/asklemmy@lemmy.world

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One chestnut from my history in lottery game development:

While our security staff was incredibly tight and did a generally good job, oftentimes levels of paranoia were off the charts.

Once they went around hot gluing shut all of the "unnecessary" USB ports in our PCs under the premise of mitigating data theft via thumb drive, while ignoring that we were all Internet-connected and VPNs are a thing, also that every machine had a RW optical drive.

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[-] ShunkW@lemmy.world 30 points 1 year ago

Zscaler is one of the worst products I've had the displeasure to interact with. They implemented it at my old job and it said that my home Internet connection was insecure to connect to the VPN. Cyber Sec guys couldn't figure out the issue because the logs were SO helpful.

Took working with their support to find that it has somehow identified my nonstandard address spacing on my LAN to be insecure for some reason.

I kept my work laptop on a separate vlan for obvious reasons.

[-] Natanael@slrpnk.net 9 points 1 year ago

Pretty sure it's some misapplied heuristics for previously identified bad clients, but that should only trigger an alert (with details!) in most cases and not block you if it's not also paired with any known malicious activity

[-] ShunkW@lemmy.world 7 points 1 year ago

I'm going off memory from early 2021. But it was my private IP on the laptop using a Class B private address according to their support team. I was flabbergasted. Maybe they just expected every remote worker to use Class C or something. Who knows?

this post was submitted on 23 Oct 2023

415 points (97.5% liked)

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