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What can a senior desktop support tech do who is burned out?
(lemmy.goblackcat.com)
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I've been in a support role for 25 years. I can stomach it no longer.
Then. Honestly. You need to do a radical shift. No matter what part of IT you are in you will still be doing some level of support.
I don't think I mind the support aspect. I just want to work at higher level than I am currently at where I have more challenge and reward.